Privacy Policy

At Madina Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect
We may collect the following personal information:

Personal Details: Name, phone number, email address, and postal address.
Booking Information: Travel details, passport information, and payment details.
Communication Data: Queries, feedback, and interactions with our customer support team.
Technical Data: IP address, browser type, and browsing behavior on our website.

2. How We Use Your Information
Your data is used to:

Process Hajj & Umrah bookings, airline tickets, and money transfers.
Provide customer support and respond to inquiries.
Send booking confirmations, travel updates, and promotional offers.
Improve our website, services, and user experience.
Comply with legal and regulatory requirements.

3. Data Protection & Security
We implement strict security measures to protect your data from unauthorized access, loss, or misuse. Sensitive information, such as payment details, is encrypted and stored securely.

4. Sharing Your Information
We do not sell or share your personal data with third parties, except when necessary for:

Processing bookings with airlines, hotels, or travel authorities.
Legal compliance or responding to government requests.

5. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Your Rights (You have the right to)

Access, update, or delete your personal data.
Opt out of marketing communications.
Request details on how we process your data.

7. Contact Us
If you have any concerns regarding your privacy, please contact us at:
📍 Office: 04 Farr Avenue, Barking, IG11 0NZ
📧 Email: madina.travels@hotmail.co.uk
📞 Phone: 02032460020

This policy ensures transparency and compliance with privacy regulations while assuring users that their information is secure with Madina Travels.